詢問表格

顧客的登錄狀況Required
姓名Required
郵箱地址Required

有關於E-mail的注意事項
※為了避免輸入的錯誤,切勿複製粘貼E-mail,請務必手書入E-mail。
注意,有可能因您E-mail的設定導致無法接收ToCoo!的信件,請務必確認垃圾郵件信箱的設定並且接收來自ToCoo! (@toocooljapan.com)的郵件。
詢問內容Required

※關於預約完成的住宿·租車的諮詢請在詢問內容中填寫「RC為開頭的預約號碼」。

営業時間:[平日] 10:00~18:30 休息日:[星期六・星期日・國定假日]
營業時間以外的諮詢,我們會在下一個營業日給予答覆。
※手機郵箱和一部分免費郵箱有收不到確認郵件的情況,請注意是否設定了拒絕接收郵件的設置。

發信前務必確認隱私權政策取得目和和利用範圍。

Privacy Policy

Personal information about our customer is an important resource to us in order to provide them with smooth, efficient travel services. We are well aware of our responsibility to maintain the privacy of such confidential information while we use it to develop and improve our services. We, therefore, treat your confidential information according to the Privacy Policy described as below.

The information such as name, address, phone number and email address, are treated in line with the following privacy principles
  1. 1. In order to operate our ToCoo! services smoothly, we may ask for personal information such as your name, address, telephone number, email address, and details of reservations.
  2. 2. We will strictly maintain the security of any personal information you provide to us and protect it from unauthorized access,alteration or loss.
  3. Without your permission, we will not disclose your personal information to any third party other than to trusted partners who have previously signed confidentiality agreements with us. However, we may disclose the information under the following circumstances:
    • * In the case when you authorize us to disclose your personal information
    • * In the case when required to do so by law
    • * In the case when we disclose statistical information to conduct opinion on surveys and to analyze the results; such information will not contain any personal information about our customers
    • * In the case when the disclosure of your personal information is required to provide service smoothly; for example, we will disclose your name when booking a reservation for accommodation.
    • * In the case when we believe you may have caused damages to a third party
  4. 4. Japanese law applies to your use of our ToCoo! services even when you use them from outside Japan.
  5. 5. In certain areas of the ToCoo! site, we use SSL (Secure Sockets Layer) data encryption technology in order to prevent leaking of your personal information over the Internet.